Choosing the right double glazing company is essential to ensure that you make the most out of your investment in terms of energy efficiency, security, and overall aesthetic appeal. With numerous options available, it’s critical to follow a structured approach to finding the best company for your needs.

In this guide, we’ll walk you through the steps that will help you select the right double glazing company.

Step 1: Research Double Glazing Companies

The first step in choosing a double glazing company is to conduct thorough research to make sure you’re choosing from a range of reputable companies.

Use Online Platforms

• Google Search: Start by searching for local double glazing companies. Focus on companies within your area since they are more likely to be familiar with regional regulations and preferences.
• Review Websites: Websites like Checkatrade, ProductReview, or Trustpilot are excellent sources of customer reviews. Look for companies with a large number of positive reviews and high ratings.
• Social Media: Social media platforms such as Facebook, Instagram, and LinkedIn are useful for checking customer feedback and viewing examples of previous work.

Ask For Recommendations

• From Friends and Family: Ask people you trust if they’ve recently had double glazing installed. Personal recommendations provide the most reliable insights.
• Local Tradespeople: Builders, electricians, and other tradespeople can also recommend reliable double glazing companies they’ve worked with in the past.

Step 2: Check Accreditations And Certifications

Once you’ve narrowed down your list of potential companies, make sure to verify their certifications to ensure their professionalism and adherence to industry standards.

Relevant Certifications To Look For

• FENSA (Fenestration Self-Assessment Scheme): FENSA certification guarantees that the company meets Australian building regulations for double glazing installations.
• GGF (Glass and Glazing Federation): GGF membership indicates that the company follows high industry standards, ensuring the quality and safety of its installations.
• Secured by Design: This certification shows that the company uses high-security glass and locking systems, providing additional peace of mind regarding your home’s safety.

Manufacturer Accreditation

Check if the company is an accredited installer for the brands of double glazing products they offer. This ensures that the installer has received formal training on the proper installation of these products.

Step 3: Compare Quotes

Getting multiple quotes allows you to compare pricing, service offerings, and the overall value each company provides. It’s important to consider more than just the price when reviewing quotes.

Request Multiple Quotes

• What to Include in Your Request:
  • Specify the type of double glazing you’re looking for (e.g., uPVC, aluminium, timber frames).
  • Provide details on the number of windows or doors to be installed.
  • Mention any additional requirements such as energy efficiency, soundproofing, or design features.
• Evaluating the Quotes:
  • Look for transparency in the breakdown of costs, including the material price, installation fees, and any other potential hidden costs.
  • Consider whether the quote includes all aspects of the job, including clean-up and disposal of old materials.

Don’t Always Choose The Cheapest Option

Although it’s tempting to choose the cheapest option, it’s vital to consider the quality of materials and the expertise of the installation team. Sometimes, paying a little more can result in a significantly better product and service, which may save you money in the long term due to better energy efficiency and durability.

Step 4: Evaluate Product Quality

Not all double glazing products are created equal. It’s essential to assess the quality of both the windows and the installation to ensure you’re making a good investment.

Look For Energy-Efficient Glass

• Energy Ratings: Make sure the double glazing products you choose have high energy ratings (A++ is ideal). These windows will help keep your home warm during winter and cool during summer, reducing your heating and cooling costs.
• Low-Emissivity Glass: Low-E glass has a special coating that reduces heat transfer, which is crucial for enhancing your home’s energy efficiency.

Frame Materials

The type of frame used for your double glazing can impact the overall performance and look of your windows. Common frame materials include:

• uPVC: Known for being low-maintenance and energy-efficient.
• Aluminium: More durable and sleek but can be less energy-efficient unless it includes a thermal break.
• Timber: Offers an aesthetically pleasing option but requires more maintenance compared to uPVC or aluminium.

Make sure the frame material suits your budget, energy requirements, and aesthetic preferences.

Step 5: Check For A Warranty And Aftercare Services

A strong warranty and aftercare service are essential for ensuring that your double glazing remains in good condition and continues to perform well long after installation.

Understand The Warranty Terms

• What’s Covered: A good warranty should cover both the materials and installation. The typical warranty period for double glazing ranges from 10 to 15 years.
• Transferable Warranties: If you plan to sell your home in the future, consider choosing a company that offers a transferable warranty, which could increase the resale value of your property.

Aftercare Services

• Repairs and Maintenance: Confirm that the company offers ongoing support should you need repairs or maintenance for your double glazing in the future.
• Customer Service: A good double glazing company should provide responsive customer service, even after the installation is completed.

Step 6: Visit Showrooms Or Request Samples

If possible, visit the company’s showroom to inspect the quality and design of their double glazing products. This allows you to make an informed decision based on firsthand experience.

Why Visit A Showroom?

• Visual Inspection: Visiting a showroom gives you the chance to see different styles, colours, and finishes in person.
• Ask Questions: Sales representatives can help clarify any doubts you have and explain the benefits of various products.

Request Samples

If visiting a showroom isn’t possible, ask the company for brochures, samples, or photographs of their previous work. Many companies offer physical samples of their materials or images of their installations, helping you make a more informed decision.

Step 7: Check For Customer Reviews And Testimonials

Reviews from past customers can provide valuable insight into the quality of a company’s products and services. Take the time to read reviews and ask for references to ensure you’re dealing with a trustworthy company.

What To Look For In Reviews

• Consistency: Look for companies that consistently receive positive reviews over time, rather than just a few recent favourable ratings.
• Detailed Testimonials: Reviews that provide specific details about the installation process and customer satisfaction are more reliable.
• Negative Reviews: It’s normal to find a few negative reviews, but it’s essential to see how the company addresses and resolves these issues.

Ask For References

If you’re unsure about a company, ask them to provide references from past clients. A reputable company will be happy to put you in touch with previous customers who can share their experience.

Step 8: Meet With The Installer In Person

Meeting with the installer allows you to assess their professionalism and ensure that you feel comfortable working with them.

Questions To Ask

During the meeting, make sure to ask the following questions:

• How long have you been in business?
• Are you using subcontractors or in-house employees for the installation?
• Can I see examples of your previous work?
• Are you a member of any trade associations?
• Do you offer a satisfaction guarantee?
• Can you provide me with references or reviews from previous customers?

Assess Their Communication

Pay attention to their communication style. A reliable company will be clear, professional, and responsive, addressing any questions or concerns you have promptly.

Step 9: Verify Insurance And Licenses

Ensure that the company is fully insured and licensed to perform double glazing installations.

Why Is Insurance Important?

• Protection Against Accidents: Insurance ensures you’re protected in case of accidents or damage during the installation process.
• Liability Coverage: It also covers any damages to your property, providing peace of mind throughout the project.

Check For Proper Licensing

Make sure the company has the necessary licenses to operate in your state or territory. A legitimate company will be licensed, ensuring compliance with local regulations.

Step 10: Review The Contract

Before signing the contract, ensure that all details are clearly outlined. This includes the costs, timeline, and terms of the warranty and aftercare services.

What To Look For In The Contract

• Clear Terms: The contract should detail the scope of the project, including materials, installation timelines, and the payment structure.
• Payment Terms: Ensure the payment schedule is clearly defined, outlining when each payment is due.
• Cancellation Clause: There should be clear terms for how to cancel or amend the agreement if necessary.

Conclusion

Choosing the right double glazing company can significantly impact the comfort, security, and energy efficiency of your home. By conducting thorough research, comparing quotes, assessing product quality, and checking certifications, you’ll ensure you’re making an informed decision. 

Don’t forget to inquire about warranties, aftercare services, and customer reviews to guarantee that you’ll be well-supported long after installation. Whether you’re installing new windows or need double glazing repairs down the track, selecting a reputable company will provide lasting value and peace of mind.

Frequently Asked Questions

What Is The Cost Of Double Glazing Installation?

The cost of double glazing can vary depending on the size of the windows, the type of glass, and the complexity of the installation. It’s recommended to get multiple quotes from different companies to compare prices and services.

Are There Any Government Rebates Or Incentives For Double Glazing?

In some states and territories, there may be government rebates or incentives available for energy-efficient home improvements like double glazing. Check with your local council or energy provider for the most current offers.

How Long Does Double Glazing Installation Take?

The installation process for double glazing typically takes a few days, depending on the number of windows being replaced. It’s a good idea to ask your chosen company for an estimated timeframe before you commit.